We wanted to let you know that we are currently experiencing very high call volumes. It may take a few attempts to get through to us. We apologize for the inconvenience and thank you for your patience.
We encourage you to continue to use our hospital app to order food and medication refills, as well as request an appointment. If you have not already downloaded our app, please look for it on the Google Play Store or the App Store.
If your pet has a curbside appointment with us, please read our curbside protocol prior to your arrival to our hospital for your pet’s appointment to ensure a successful visit. A few important items to remember:
- Plan to be here for an hour while our team works to assist your pet.
- Allow our team member to put on and secure our hospital leash before you remove your pet’s leash/harness.
- Please remain in our parking lot in case your pet’s appointment is finished sooner.
- If road noise is a factor, feel free to pull around to the back of our building. Just let us know where you are parked when calling.
Again, thank you for your patience. We look forward to seeing you and your pet soon.
MVA's Message to our Community
This is a painful and heartbreaking time for our nation. Like so many of you, we are deeply saddened and outraged. The senseless deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, and too many others to name, reflect the deep-seated racial prejudice and injustice that still exists today. Enough is enough.
One of MVA's values is compassion – the selfless empathetic support and care toward animals, clients, and each other. MVA cares about the communities in which we serve and fully believe that true to our values, we are equally as adamant about giving back to the community as we are about compassionate, quality veterinary care.
So we stand united with our employees, our clients, and our communities to condemn these acts of violence and the systemic racism that enable these tragedies to occur. Enough is enough.
Compassionate, Progressive Veterinary Care
Companion Animal Hospital provides comprehensive, high-quality services to dogs and cats in Rochester, New York and the surrounding areas. Our progressive approach and use of advanced techniques ensure a superior level of care and support. Our friendly, knowledgeable team offers compassionate service that centers on you and your companion. We seek to enhance the quality of life for every patient and to help owners build long, rewarding relationships with their pets.
Companion Animal Hospital provides a wide range of veterinary services, including: